Loan Portfolio Management - Loans

 

Origination

Freedom Services will provide your current and potential borrowers with a level of personalized service that is second to none.  Our team of professionals pride themselves in understanding the intricacies of each of our partners’ programs and how the objectives of a program can be matched to the needs of the individual borrower. The loan origination process can be customized for each of the programs that Freedom Services manages while maintaining a cost effective and efficient process.  Key elements of the Loan Origination process that Freedom Services offers to its partners will include: 

  • Marketing plans that are developed to compliment your programs’ overall goals and objectives.
  • A team of professionals dedicated to your program in an effort to provide the highest level of service to your current and potential borrowers. We recognize that relationships are crucial and will make every effort to ensure that you and your borrowers have both a primary and back-up contact that you are comfortable working with.
  • A credit review and approval process that is completed by a financial professional in conjunction with your program’s credit policies.  Through our years of experience, Freedom Services has found that it is crucial to the success of your program and your relationship with your borrowers to have this function segregated from the day to day customer service and marketing roles.
  • Diaries are maintained within the system so that the team member working with you and/or your borrower has the most up to date information available to them.
  • Real-time borrower status reports will provide you with a snap shot of all of your borrower’s loans and scheduled payments.

 

 

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